Privacy Policy

Taxsolvers Privacy Policy

Our contact details 

Name: Taxsolvers Limited

Address: 108 Belgrave Gate, Leicester, LE1 3GR

Phone Number: 0330 174 422

E-mail: mail@taxsolvers.co.uk

The type of personal information we collect 

We currently collect and process the following information:

  • Contact Details: Including email addresses and telephone numbers
  • Identity Data: First Name and last name
  • Usage Data: Including details of your visit to our website, website links you have visited and resources that you have accessed, devices used

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reasons:

To inform you about our product and services relevant to you for marketing purposes

We use the information that you have given us in order to contact you regarding any enquiries you may have

We may share this information with third party organisations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting mail@taxsolvers.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored in our database. 

We keep your details for 7 years We will then dispose your information by electronic resolution.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at mail@taxsolvers.co.uk  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at mail@taxsolvers.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk